Frequently Asked Questions
Everything you need to know about your Nonchalant Label experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-15 business days depending on the destination and customs processing.
What is your return policy?
We accept returns on unworn, unwashed items with tags still attached within 30 days of delivery. Please note that items marked as 'Final Sale' are not eligible for return or exchange.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for our tailored pieces or checking the 'Fit Note' section for style-specific advice.
Are your materials sustainably sourced?
At Nonchalant Label, we prioritize high-quality, durable fabrics including organic cotton and recycled blends. We work closely with ethical manufacturers to ensure our production process minimizes environmental impact.
Can I modify or cancel my order after it has been placed?
Our team processes orders quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.